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At Codeorbitz, operated by Finvalis Software Private Limited, we aim to provide a clear, reliable, and secure platform for accessing and purchasing digital products and technology solutions. Our offerings may include custom software development, enterprise applications, SaaS solutions, software products, website and web application development, mobile applications, eCommerce solutions, CRM, ERP, HRMS, inventory management, and other related digital services.   
 

Throughout these Terms and Conditions, the terms “we,” “our,” or “us” refer to Finvalis Software Private Limited, while “you,” “your,” “user,” or “users” refer to individuals, businesses, or organizations that access, browse, enquire about, or purchase products and services through Codeorbitz. These Terms and Conditions explain the rules and responsibilities that apply when using our website, products, and services. By accessing or using Codeorbitz, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree with any part of these Terms and Conditions, we recommend discontinuing use of our platform.  

1. Acceptance of Terms  

By accessing, browsing, or using Codeorbitz, you acknowledge that you have read and understood these Terms and Conditions and agree to follow them. These terms apply to all visitors, customers, and users who interact with our website, products, and digital services.   
 

These Terms and Conditions may be updated from time to time to reflect changes in our products, services, business practices, or applicable requirements. Your continued use of the website after any updates are published indicates your acceptance of the revised terms.  

2. Eligibility Requirements  

Our website and services are intended for individuals, businesses, and organizations that have the legal capacity to enter into agreements under applicable laws. By using our platform or purchasing a product or service, you confirm that the information you provide is accurate and that you are authorized to use the website.   
 

If you are accessing our services on behalf of a business or organization, you confirm that you have the necessary authority to act on its behalf. We reserve the right to restrict access or decline transactions where eligibility requirements are not satisfied.  

3. Account Registration  

Certain products, services, or website features may require you to create an account or provide registration information. You agree to provide accurate, complete, and current information during registration and to update it when necessary to keep your account details accurate.   
 

You are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account. If you become aware of unauthorized access or suspicious activity, you should notify us promptly so that appropriate steps can be taken.  

4. Product Information  

We make reasonable efforts to provide accurate and useful information about our digital products and technology solutions, including software, applications, platforms, development services, and related offerings. Product descriptions, features, technical specifications, screenshots, and other information are provided to help users understand the available solutions.   
 

Certain features, specifications, integrations, or functionality may vary depending on the selected product, service plan, technical environment, or implementation requirements. We may update product information when necessary to reflect improvements, changes, or corrections.  

5. Service Availability  

We aim to keep our website, digital products, and related services available and functional; however, uninterrupted availability cannot always be guaranteed. Services may occasionally be affected by maintenance, technical issues, updates, infrastructure limitations, or circumstances outside our reasonable control.   
 

Where applicable, certain digital solutions may depend on third-party platforms, hosting providers, integrations, or external services. Temporary interruptions involving such services may affect availability, and we will make reasonable efforts to address issues within our control.  

6. Orders and Purchases  

When you place an order through Codeorbitz, you agree to provide complete and accurate information required to process the purchase. Orders may relate to software products, digital solutions, subscriptions, development services, or other technology offerings displayed on our platform.   
 

We reserve the right to review orders before fulfillment and may decline or cancel an order where there is an error in product information, pricing, availability, payment details, or other relevant circumstances. Any applicable cancellation or refund process will be handled according to the terms associated with the purchased product or service.  

7. Pricing and Payments  

Prices displayed on Codeorbitz may vary depending on the selected product, package, subscription, service requirements, or applicable taxes and charges. We reserve the right to update pricing when necessary, and any applicable price will be presented during the purchasing process.   
 

Payments must be completed through the payment methods made available on our website. You confirm that the payment information provided is accurate and that you are authorized to use the selected payment method. Transactions may be processed through authorized third-party payment providers subject to their respective terms and security practices.  

8. Order Confirmation  

After placing an order, you may receive an order confirmation through the email address or contact information provided during checkout. This confirmation acknowledges that we have received your order and may include details such as the selected product, order reference, purchase amount, and other relevant information.   
 

An order confirmation does not necessarily mean that the order has been fully approved or delivered. We may review the transaction before proceeding with fulfillment, particularly where additional verification, payment confirmation, or technical information is required.  

9. Software Licensing  

Where a product includes licensed software, access or usage rights will be provided according to the applicable license terms associated with that product. A software purchase or subscription does not automatically transfer ownership of the underlying software, source code, intellectual property, trademarks, or other proprietary materials unless specifically stated in writing.   
 

Users must not copy, resell, distribute, modify, reverse engineer, sublicense, or commercially exploit licensed software beyond the permissions provided under the applicable license. Any permitted usage may also be subject to subscription duration, user limits, device restrictions, or other product-specific conditions.  

10. Digital Product Delivery  

Digital products and services may be delivered electronically through methods such as account access, download links, email, activation details, or other digital channels specified during the purchasing process. Delivery requirements may vary depending on the nature of the software, subscription, application, or technology service purchased.   
 

Customers are responsible for providing accurate contact information and ensuring that their devices, systems, and internet connection meet any stated technical requirements. If you experience an issue accessing a purchased digital product, you may contact our support team for assistance.  

11. Service Implementation  

For certain technology solutions, implementation may require configuration, customization, integration, testing, or other technical activities based on the requirements of the selected product or service. We will make reasonable efforts to understand the agreed requirements and carry out the implementation accordingly.   
 

The implementation timeline may vary depending on the scope of work, technical dependencies, information provided by the customer, and third-party requirements. Customers are expected to provide the necessary access, information, content, and cooperation required for the implementation process.  

12. User Responsibilities  

Users are responsible for providing accurate information and using our website, software, and digital services in accordance with these Terms and Conditions. Any information, content, credentials, or technical details provided by you should be accurate and appropriately authorized for use.   
 

You are also responsible for maintaining the security of your account and access credentials and for ensuring that your use of our products does not interfere with the rights, security, or services of others. Any activity carried out through your account should comply with applicable laws and these terms.  

13. Acceptable Use  

You agree to use our website, software, applications, and digital services only for lawful and legitimate purposes. You must not use our platform to distribute harmful content, introduce malicious software, gain unauthorized access, interfere with systems, or misuse any technology provided through our services.   
 

You must not copy, manipulate, exploit, or use our products in a manner that violates applicable laws, third-party rights, licensing conditions, or these Terms and Conditions. We may restrict or suspend access where we identify activities that may compromise our services or other users.  

14. Intellectual Property  

All intellectual property associated with Codeorbitz, including software, website content, designs, graphics, logos, documentation, trademarks, interfaces, and other proprietary materials, remains the property of Finvalis Software Private Limited or its respective licensors unless otherwise stated in writing.   
 

Purchasing or accessing a product does not automatically transfer ownership of the underlying intellectual property. Users may use the relevant products and materials only within the permissions provided through the applicable purchase, license, subscription, or service agreement.  

15. Third-Party Services  

Certain products or digital solutions may rely on third-party platforms, APIs, hosting providers, payment services, software tools, or other external technologies. These services may be subject to separate terms, conditions, privacy policies, availability requirements, and fees established by the respective providers.   
 

While we may work with trusted third-party providers to support our services, we are not responsible for changes, interruptions, policies, or limitations that are solely controlled by those providers. Where necessary, customers may be required to maintain their own accounts or permissions with relevant third-party services.  

16. Support and Maintenance  

Depending on the product or service purchased, support and maintenance may be provided according to the applicable service plan, subscription, agreement, or product terms. Support may include assistance with technical issues, general product guidance, troubleshooting, updates, or other services specifically included with the selected offering.   
 

Support availability and response times may vary depending on the type of product, service package, technical requirements, and level of support purchased. Services that are outside the agreed scope may require additional arrangements or charges, where applicable.  

17. Refund and Cancellation  

Refunds and cancellations are handled according to the applicable refund, cancellation, subscription, or service terms associated with the purchased product or service. Certain digital products, customized software, development work, subscriptions, or services may have specific conditions regarding cancellation or eligibility for refunds.   
 

If you wish to cancel an order or request a refund, you should contact us using the details provided on our website. We will review the request based on the applicable terms, purchase status, delivery stage, and any work already completed.  

18. Limitation of Liability  

To the maximum extent permitted by applicable law, Finvalis Software Private Limited shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, software, digital products, or services. This may include losses resulting from temporary service interruptions, third-party service failures, technical issues, or circumstances beyond our reasonable control.   
 

We make reasonable efforts to maintain accurate information and reliable services, but we do not guarantee that every website feature, software function, integration, or digital service will always operate without interruption or error. Nothing in these terms is intended to limit any rights or protections that cannot legally be excluded.  

19. Governing Law  

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India, unless otherwise specified by a written agreement or applicable law. Any matters arising from the use of our website, products, or services will be handled in accordance with the applicable legal framework.   
 

Where a dispute cannot be resolved through direct communication, it may be subject to the jurisdiction of the competent courts applicable under the governing law. Customers may also have additional rights under applicable consumer protection or other relevant laws.  

20. Contact and Updates  

If you have questions regarding our products, services, orders, licensing, support, cancellations, or these Terms and Conditions, you can contact us at finvalissoftwarepvtltd@gmail.com. We will make reasonable efforts to review and respond to your enquiries.   
 

We may update these Terms and Conditions from time to time to reflect changes in our products, services, technology, business practices, or legal requirements. Any revised terms will be published on our website, and continued use of the platform after an update may indicate acceptance of the revised terms.’